Return, Refund & Cancellation Policy
Last updated: 16 October 2026
Market Connector is a digital SaaS product operated by 7BRO. This policy explains how subscription cancellations and refund requests are handled.
Business: 7BRO
GSTIN: 27CQNPP0117J1ZN, Active, Maharashtra
Address: At Post Fardapur, Aurangabad 431118, Maharashtra, India
Contact: info@marketconnector.in, +91 7020902566
Monthly subscriptions
Eligible new accounts can try the selected plan for 14 days with autopay. Cancel the trial mandate in Plan & Billing before the displayed charge date to stop the first monthly payment; trial access ends when cancellation is confirmed. Paid subscriptions can be cancelled for the end of the current cycle, with access continuing until that date. Cancellation is complete only after the payment provider confirms it. Contact support if confirmation is unavailable. No wallet recharge or automatic extra-usage charges are offered.
Refunds
Because the service includes digital access, AI usage, integrations and operational tools, refunds are generally not provided after a plan has been activated. We may review refund requests case by case for duplicate payment, billing error or inability to access the service caused by our system.
Non-refundable items
- Custom work already delivered under an agreed scope.
- Completed onboarding, setup or custom work.
- Third-party marketplace, payment, email, shipping or API charges.
How to request support
Email info@marketconnector.in with your account email, payment reference and issue details. We aim to review billing requests within a reasonable business timeframe.
No physical returns
Market Connector does not sell physical goods through this website. Physical product returns are handled by the seller using their own marketplace/store policies.